HealthBetter

Medical appointments booking made simple.

Web application UX/UI Design

B2C

Healthcare

[2020-2021]

[2020-2021]

Project scope

HealthBetter is a Healthcare appointment booking platform that simplifies scheduling for patients and healthcare providers. The platform’s responsive design ensures a seamless user experience across both desktop and mobile devices. By combining user-centric workflows with modern visual design, the app addresses key challenges in medical appointment booking while enhancing engagement and usability.

Industry

Healthcare

Client

Confidential due to NDA

Category

Web Application UX/UI Design

Project goals

  • Simplify the appointment booking process for patients of all ages.

  • Enable real-time scheduling with healthcare providers to reduce friction.

  • Prioritize accessibility and compliance to meet the needs of diverse users, including those with disabilities.

  • Deliver a trustworthy and professional interface for healthcare providers and patients alike.

Key UX/UI Design Features

Intuitive Homepage for Effortless Navigation

A clear homepage layout helps patients quickly find key actions like booking, managing appointments, and accessing visit info. Built to reduce confusion and speed up first-time user navigation.

3-Step Appointment Booking Flow

A guided, multi-step booking process breaks down scheduling into simple, clear stages. This improves completion rates and reduces drop-offs in healthcare appointment booking.

Modern, Professional UI for Healthcare

A clean, modern interface supports trust and readability across age groups and digital skill levels. Visual hierarchy and consistent components keep the experience fast to scan and easy to use.

Mobile-First, Accessibility-Centric Experience

Designed mobile-first to ensure smooth use on smaller screens for patients on the go. Touch-friendly components and clear spacing improve usability across devices.

WCAG-Compliant Accessibility Features

Built with WCAG-aligned patterns such as sufficient contrast, screen reader support, and keyboard navigation. This improves inclusivity and helps healthcare products meet accessibility requirements.

Final observations

This healthcare appointment booking platform showcases how UX/UI design can transform a complex, often frustrating process into an efficient, user-friendly experience. By prioritizing usability, accessibility, and visual appeal, the solution provides patients and providers with a seamless and engaging way to connect.

Simone Dezaiacomo

Senior Product & UX/UI Designer

If you want to discuss your product, send me a quick email and I'll get in touch within 24-48h.

Simone Dezaiacomo

Senior Product & UX/UI Designer

If you want to discuss your product, send me a quick email and I'll get in touch within 24-48h.

Simone Dezaiacomo

Senior Product & UX/UI Designer

If you want to discuss your product, send me a quick email and I'll get in touch within 24-48h.

Selected work

[2022 -2025]

1 slot available for a new project

Bring top level UX to your product.

To ensure that every project has all the attention it deserves, I work with only a few projects at a time. Get in touch now to schedule a call.

(c) Simone Dezaiacomo 2026

1 slot available for a new project

Bring top level UX to your product.

To ensure that every project has all the attention it deserves, I work with only a few projects at a time. Get in touch now to schedule a call.

(c) Simone Dezaiacomo 2026

1 slot available for a new project

Bring top level UX to your product.

To ensure that every project has all the attention it deserves, I work with only a few projects at a time. Get in touch now to schedule a call.

(c) Simone Dezaiacomo 2026